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Home > Meeting Professionals > Meeting Planner Toolkit
Convention Staffing

CONVENTION STAFFING

The New Orleans Metropolitan Convention & Visitors Bureau Convention Services Department maintains a professional registration staff of over 275 qualified men and women eager to share their expertise and gracious hospitality to ensure the success of your convention.


Our staff is trained and ready to assist in the following areas:
Registration, Data Entry Services, Bonded Cashiers, Information Desk and Message Center Staffing, Housing Personnel,  Headquarter, Press Room, Speaker Ready Room and Exhibitor Personnel, Room Monitors, Ushers, Interpreters.



PERSONNEL RATES

Regular: $12.00 per hour

Regular Overtime:

$18.00 per hour
More than 40 hours per workweek (Sunday-Saturday)

Supervisor:

$13.75 per hour

Supervisor Overtime:

$20.63 per hour
More than 40 hours per workweek (Sunday-Saturday)

Interpreter:

$17.50 per hour
Interpreter Overtime:
$26.25 per hour
More than 40 hours per workweek (Sunday-Saturday)

*2% Usage sales tax applies **Prices subject to change
 


BILLING INFORMATION

Overtime: Overtime rates apply when personnel work more than forty (40) hours in one workweek (Sunday - Saturday).
Supervisor: Needed when employing more than ten (10) registrars in one or more sections (i.e. exhibitor registration, on-site registration, etc.) or when employing more than ten (10) total registrars. The supervisor is to be assigned for the duration of the meeting.

Lunch:

Please provide one thirty (30) minute unpaid lunch break after six (6) hours of work. Fifteen (15) minute morning and afternoon paid breaks are also requested during a full workday.

Hours:

Please be advised that we have established a four (4) hour minimum policy when scheduling personnel. Workers will be paid to the quarter hour following the minimum.

Schedule Changes:

There is no penalty for schedule changes, even on site, once the four (4) hour minimum has been met.

Parking:

There are no additional charges for parking.

Advance Payment:

If you are not the sponsoring association and request convention personnel, advance payment is required. All monies must be received in our office prior to the registrar(s) reporting for work. If, at the conclusion of the meeting there are additional charges, you will be billed accordingly. If you are the sponsoring association, you will be invoiced after the conclusion of your meeting. Payment is requested within 30 days of billing.

Payroll:

Please note that our personnel are not allowed to accept direct payment for service. The NOMCVB will invoice you after completion of your conference, based upon gross wages. We request payment within 30 days of billing.

Rate Changes:

All rates quoted in this brochure are subject to change as information may be distributed over a year in advance of your meeting.

Uniforms:                               Our staff is uniformed in black skirts and white 
                                                 blouses for women and black slacks, white shirt and tie 
                                                 for men along with name badges.  They are also welcome    
                                                 to wear a coordinating solid black jacket or sweater.  Our  
                                                 supervisors wear red jackets. This policy can be adjusted upon  
                                                 your request.

Replacements:                      With our size roster, rapid replacement of personnel is 
                                                 available in the event one of our registrars has an emergency  
                                                 and is unable to report for work as expected.

Contact:                                  In addition to our excellent onsite supervisors, a Convention   
                                                 Services phone line is monitored after hours and on weekends.  
                                                 

TO SCHEDULE REGISTRATION HELP, PLEASE CONTACT
THE NOMCVB CONVENTION SERVICES DEPARTMENT

PHONE: (504) 556-5904  FAX: (504) 566-5067  E-MAIL: lhigbee@neworleanscvb.com


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